Frequently Asked Questions
Everything you need to know about your Stern Pinball apparel and gear.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-7 business days. International orders may take 10-21 business days depending on customs processing in your region.
What is your return policy for apparel?
We accept returns on unworn, unwashed clothing with original tags attached within 30 days of purchase. Please note that limited-edition collaboration drops may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit; if you prefer a looser feel, we recommend sizing up.
Do you ship internationally?
Yes, we ship our fashion collections worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How should I wash my Stern Pinball graphic tees?
To preserve the quality of the print, we recommend machine washing cold, inside out, and tumble drying on low heat or hang drying.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay.